Job Description

Requisition Number: 12620

Pay Range: $21.04 - $33.69 per hour

Location: CHA Cambridge Hospital 
Category: Clerical and Administrative Support
Department: Medical Specialties Clinic at CHA Cambridge Hospital
Job Type: Full time
Union Name: CH Laborers 380
Length Of Shift(s) In Hours: 8
Shift Details: 830-5
Hours/Week: 40.00

Cambridge Health Alliance (CHA) is a community hospital that cares for a highly diverse population in the Boston metro-north region. As a member of our Medical Specialty team, you will help us care for patients in Cardiology, Dermatology, Endocrinology, Gastroenterology, Geriatrics, Hematology/Oncology, Infectious Disease, Neurology, and Pulmonary Medicine. This includes consults and procedures at our two acute care hospitals and ambulatory care at our three medical specialty clinics. 

Administrative responsibilities will include but are not limited to: Handling all calls appropriately and courteously. Registering patients and scheduling appointments via Epic. Verifying insurance eligibility. Maintaining and supporting both paper and electronic medical records. Collecting, processing, and reconciling co-pays to be deposited. Providing financial support by processing charges, reconciling daily receipts as well as identifying and correcting errors in billing. Assisting direct patient care providers with electronic and paper correspondence. And other duties as assigned. 

Requirements: High School Diploma or GED is required. One year of experience working in an outpatient medical setting is preferred. Bilingual in Spanish, Portuguese or Haitian Creole preferred. Must possess excellent customer service skills and attention to detail.

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment. 

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.

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