Job Description

Job Responsibilities:

• • Provides friendly, safe, and efficient car loading and/or unloading service, while maintaining a clean loading zone by removing strapping, excess carts, and cardboard.
• • Ensures all physical shopping tools throughout the store layout are monitored and filled to par levels during open business. This includes all carts, pencils, yellow bags, maps, twine, etc.
• • Ensure physical shopping tool are filled at closing and ready for the next opening business day. This includes all carts, pencils, yellow bags, maps, twine, etc.
• • Monitor the condition of physical and digital shopping tools and report any IT issues accordingly and remove any physical stands/tools that are not in safe condition.
• • Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager.
• • Support in other customer service areas (FSHO, Exchanges & returns, Click & Collect) as needed.
• • When supporting Full Serve Hand Out (FSHO), provides customers with a simple and efficient handout experience.
• • When supporting in Returns, ensures products and equipment are properly staged for next step in process.
• • When supporting Click & Collect, create a positive customer experience by ensuring accurate orders are handed over to customers. Physical Demands: Lifting to 50lbs and walking frequently.

Skills:

• Outdoor 50% of the time.
• Working Conditions are 90% outdoor.
• Safety Vest, Sunscreen and water will be provided.
• Co-worker clothing should be plain with no offensive graphics or language on clothing.
• Sun hats are recommended & not provided by location.
• Appropriate closed-toes shoes required & not provided.
• On-site restaurant & bistro open to public for purchase of food items.

Education/Experience:

• N/a

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